Project Manager

The Netherlands

Full-time

Permanent employee

Job description

We are looking for a PROJECT MANAGER (12 months contract with the possibility of extension)

Your role will involve managing the relationships with our clients, ensuring excellent service delivery, and generating repeat business. You will be responsible for setting up, maintaining, and finalizing projects within the organization, creating and monitoring current contracts and their budgets, uncovering unmet customer needs, and actively acquiring strategic industry information based on customer input. Additionally, you will have the opportunity to increase business by offering new services and products to existing customers.

In summary, your duties will include the following:

Setup, maintain and finalize your projects within the organization
Create, follow-up and complete deals, quotes and budgets for existing customers
Create and monitor current contracts and their budgets
Monitor the continuity of projects by ongoing oversight and prepare amendments when required
Uncover unmet customer needs, allowing for business growth
Increase business by offering new services and products to existing customers
Actively acquire strategic industry information based on customer input

Your profile

You are a customer-oriented, pragmatic and energetic representative towards our customers who will manage the relationships with these clients to guarantee excellent service delivery and generate repeat business.

You have a relevant Bachelor or Master degree.
You have 3 years commercial or project management experience or equivalence work experience preferably in a (global) Contract Research Organization or in a B2B service environment.
You are a self-starter, show initiative, representative, flexible and stress resistant.
Your work is always accurate, structured and you are good at prioritizing.
You can work independently but are also a team player.
You have excellent communication skills in English. Additional language skills are desirable.
You also have basic understanding of key financial terms, quality management, specifically ISO9001 and GxP guidelines and regulations, specifically GDP & GCP.

Why us?

In return, we offer a nice workplace at a fast-growing organization with a familiar, informal atmosphere. You will have the possibility to work from home, receive a working from home and/or travel allowance, internet allowance, and 30 vacation days based on 40 hours. You will get plenty of opportunity to develop and grow within the company.

Over ons

EMSERE is een partner voor klinisch onderzoek die hoogwaardige diensten, apparatuur en benodigdheden levert om ervoor te zorgen dat onderzoek moeiteloos van begin tot eind verlopen. Met meer dan 25 jaar expertise en diepgaande kennis van klinisch onderzoek is EMSERE in staat om de exacte oplossingen te leveren die de klanten elke keer nodig hebben - van medische apparatuur verhuur, onderzoeksbenodigdheden, het sourcen van speciale producten tot wereldwijde logistiek.

We zijn ons erg bewust van onze bijdrage aan de ontwikkeling van nieuwe therapieën voor patiënten wereldwijd. Klantfocus, servicegerichtheid en kwaliteit zijn onze kernwaarden. Samen met onze core principles is dat de manier waarop wij samenwerken met onze interne en externe stakeholders.

Onze core principles:

Teamwork
Flexibilty
Critical Thinking
Individual Accountability
Constructive Feedback

We hebben locaties in Leiden, Atlanta en Singapore. In Leiden hebben we op dit moment 60 medewerkers.